24 Jun

How Lock & Key Simplifies Property Purchases: Success Stories With Simon!

I’m Simon from Lock & Key. I think most people normally want a bit of a market update or synopsis as to what’s going on. To be honest with you, I feel like we’ve stopped worrying about what’s happening in the market. Irrespective of what’s happening out there, there’s a need for our service, and that’s always reflected in the number of people who approach us for help.

Recent Property Acquisitions

This week, we have bought three properties: one for a downsizer, one for a first-time buyer, and one for a family. All of these people had been looking without success. All of them signed up with us and bought a property off-market within 6 to 7 weeks—properties they would have never known about. They are just elated with the service we provided as their buyers agent northern beaches experts.

Navigating the Local Market

Our ability to navigate the local market, know what’s happening, and connect people with the right properties quickly is what’s driving people to us. Out of those clients, a couple sold on the lower North Shore, another couple from the lower North Shore, and a couple already renting on the beaches. Our expertise in covering a small area very well and knowing everything that’s happening within that patch is where people see our value as leading property buyers.

Overcoming Access Challenges

So, why can’t they get it done on their own? Two of them, in fact all of them, would never have known about the properties we bought. We acquired one property that was tenanted, making it very difficult to access. Only a couple of buyer’s agents went through, but we felt it would really work for our client. We brought our client to the inspection, whereas other agents didn’t. Going back in was always going to be difficult because the tenant wasn’t forthcoming with providing access, but that gave us a free ride for a week.

Success Stories and Client Engagement

I’ve tried to see other properties too. Funny enough, I met a lady who saw the value we provide as property buyers but hadn’t really experienced it. When the right property for her came up, I called her and said, “There’s no obligation for you to proceed with us, but I think I’ve found a property that will work for you.” She agreed, and after viewing it, she brought her husband back. They decided to engage us, and we bought it—done.

Efficiency in Property Search

Our ability to cut through unsuitable properties is key. She had given up work to find a property and engaged us. We found one within seven or eight days, and she went back to work. Another couple had been looking at about 25 properties before working with us. We started with them on a Friday, and by Tuesday, I had found a property that worked for them. They viewed it on Saturday and decided to proceed.

The Dynamic and Busy Process

It’s amazing how dynamic this process can be. It’s fun, but with 19 clients, it’s pretty hectic. I’ve almost pulled back from trying to sign new clients for a week or so, but the pipeline we built means they’re just coming on board. We’re buying three and signing three new clients each week. It’s a busy but rewarding process for us as the go-to buyers agent northern beaches and property buyers specialists.